Careers at Avizent
Our success is built upon our history of quality service and dedication. As a leader in the risk and claims management business, we take pride in the fact that we have the finest group of risk and claims professionals on our team.
Avizent (pronounced ah-VYE-zent) has developed competitive benefit packages which include health, dental, vision and life insurance. We also offer a 401K plan, paid time off, tuition reimbursement and a flexible spending plan for medical and dependent care expenses.
We want to help our associates make the most of their career with us. At Avizent, we encourage associates to grow and learn by gaining new knowledge and expanding on the experience they already have.
Job Descriptions
Claims Supervisor/Team Lead
El Dorado Hills, CA
Description:
Our El Dorado Hills, CA location is seeking a Supervisor/Team lead to assist and oversee assigned personnel in administering Avizent client's workers' compensation programs in accordance with statutory and regulatory authority, internal policies and procedures, client specifications, and Avizent best claim practices guidelines; provides training, quality assurance, and ongoing supervisory review of defined thresholds; may manage a minimal caseload.
Experience:
Successful candidate will have five years Claims Administration/Risk Management experience, a Bachelors or Associate's degree in business, risk management or related field preferred, and Two+ years supervision/management experience preferred. Working knowledge of state workers' compensation rules and regulations required. Must be computer literate in Windows with proficiency in Word, Excel, and PowerPoint and knowledge of risk management systems.
Adjuster II
Richmond, Virginia
Description:
Our Richmond, Virginia office is seeking an Adjuster II to provide technical support, claim services and products for customers. Will ensure that production and quality control standards set by the company are met on a daily basis. Responsible for monitoring the assigned claim files and ensure that service standards and quality control standards set by the company are met. Perform all aspects of the job in an accurate and highly motivated fashion.
Experience:
Successful candidate will have a high school diploma, college degree preferred, and have a minimum of 2-3 years workers' compensation experience. Must have technical and operational knowledge of the legislation, regulation, and compliance requirements of the industry. Technical knowledge of medical terminology, procedures, systems and their impact on claim handling is required.
Intake Coordinator
Brentwood, TN
Description:
Avizent/ADIN is currently seeking a dedicated employee to coordinate claims processing, assist callers, schedule appointments for patients, and assist staff members with special projects. Responsibilities also include coordination of billing and collections efforts.
Experience:
The ideal candidate must be self motivated with the initiative to learn about the healthcare workers compensation industry. Have excellent communication and problem solving skills and the ability to communicate effectively to conduct the client intake process, and the ability to work with a wide variety of clients in a positive manner. Detail oriented and time management skills are essential. Previous scheduling and intake experience preferred. A college degree or equivalent work experience required.
National Account Executive
TBD-Prefer Texas (Dallas or Houston), Atlanta, Philadelphia, or New York
Description:
The Account Executive will serve as the primary contact for day-to-day service issues on an assigned group of accounts/customers. The AE will address questions and resolve problems with clients, address and resolve service issues, escalate matters for resolution to Senior Management, present data and key information to clients and brokers, develop relationships, assist and coordinate with sales and operations teams for consistency, support adhere to service agreements and contract terms, provide stewardship reports for identified clients, have regular contact with clients for consistent relationship development, provide information and coordinate activities with internal departments, be the “Voice of the Customer” and exemplify outstanding service and relationship development skills.
Experience:
Successful candidate will possess a Bachelor’s degree in business, risk management or related field including, but not limited to, Finance, Accounting, and Marketing and have a minimum of five (5) years of account management or equivalent customer service experience or related experience. Candidate must be adept at handling crucial conversations and confrontations while identifying issues and diffusing situations. Excellent interpersonal communication skills with the ability to communicate at all levels of an organization and across business units is required.
Adjuster III
Albuquerque, New Mexico
Description:
Our Albuquerque, New Mexico office is looking for an Adjuster III to provide technical support, claim services and products for customers. Will ensure that production and quality control standards set by the company are met on a daily basis. Responsible for monitoring the assigned claim files and ensure that service standards and quality control standards set by the company are met. Perform all aspects of the job in an accurate and highly motivated fashion.
Experience:
Successful candidate will have a High School Diploma or equivalent, College degree preferred, and have a minimum of 5-7 years experience in workers’ compensation or general liability field in a claims department or related risk management position is preferred. Must have technical and operational knowledge of the legislation, regulation, and compliance requirements of the industry. Technical knowledge of medical terminology, procedures, systems and their impact on claim handling is required.
Adjuster III
Schaumburg, IL
Description:
Our Schaumburg, IL office is looking for an Adjuster III to provide technical support, claim services and products for customers. Will ensure that production and quality control standards set by the company are met on a daily basis. Responsible for monitoring the assigned claim files and ensure that service standards and quality control standards set by the company are met. Perform all aspects of the job in an accurate and highly motivated fashion.
Experience:
Successful candidate will have a High School Diploma or equivalent, College degree preferred, and have a minimum of 5-7 years experience in workers’ compensation or general liability field in a claims department or related risk management position is preferred. Must have technical and operational knowledge of the legislation, regulation, and compliance requirements of the industry. Technical knowledge of medical terminology, procedures, systems and their impact on claim handling is required.
Sr. Design Engineer, Software
Dublin, OH
Description:
We are seeking a Sr. Software Design Engineer to research, analyze, design, develop and/or modify application and data systems as assigned. This position will provide both systems maintenance and systems development capabilities to the organization and also support production systems.
Experience:
Successful candidate will have a bachelor’s degree in Computer Science or related work experience, 4 years in the Information Technology field as a systems developer. Experience in the following is required: Asp.net, Ado.net, C# / VB.net, SQL Server 2005, XML – XSD – XSLT, IIS, HTML, Web Services, OOP concepts, JavaScript, Linq.
Vice President, Product Support and Development
Dublin, OH
Description:
Our Dublin, OH office is seeking a Vice President of Product Support and Development. This position has the ultimate responsibility for ensuring that customer support topics are resolved in a timely manner. This position also includes the responsibilities for all aspects of product software development and software change development. The aspects of all software lines are included as well as the full Data Services department for support and development inclusive of incoming and outgoing data services. As part of this accountability, a road map will be maintained for each product line to support the overall business objectives and goals. All development sub contractors will also report to this position.
Experience:
Candidate must have a Bachelor's degree in Information Technology or related experience. Must have at least ten years experience in managing information technology business units, projects, or departments. Excellent problem solving skills, verban, and written communication skills are necessary.
Case Manager
Multiple Locations
Description:
Seeking a case manager to provide medical and vocational assistance and coordination services to assist injured workers in reaching maximum medical improvement and return to work. The case manager facilitates communication between all parties including the injured worker, the adjuster, the employer, treating physician(s) and ancillary providers to assist the injured worker in obtaining prompt and appropriate medical treatment. The case manager assesses rehabilitation needs and makes appropriate recommendations. The ultimate goal is for the injured worker to recover and return to work as soon as is medically appropriate. The case manager facilitates any temporary or permanent job modifications necessary to allow the injured worker to return to work within the applicable physical restrictions assigned by the doctor. The exact role the case manager plays will vary with the injury management model used by each customer. The responsibilities on each case may vary.
Experience:
Candidate must currently have nursing license, bachelor and/or master’s degree in a related field, CPM, and two or more years workers compensation case management experience.
Case Manager
El Dorado Hills, CA
Description:
Seeking a case manager to provide medical and vocational assistance and coordination services to assist injured workers in reaching maximum medical improvement and return to work. The case manager facilitates communication between all parties including the injured worker, the adjuster, the employer, treating physician(s) and ancillary providers to assist the injured worker in obtaining prompt and appropriate medical treatment. The case manager assesses rehabilitation needs and makes appropriate recommendations. The ultimate goal is for the injured worker to recover and return to work as soon as is medically appropriate. The case manager facilitates any temporary or permanent job modifications necessary to allow the injured worker to return to work within the applicable physical restrictions assigned by the doctor. The exact role the case manager plays will vary with the injury management model used by each customer. The responsibilities on each case may vary.
Experience:
Candidate must currently have nursing license, bachelor and/or master’s degree in a related field, CPM, and two or more years workers compensation case management experience.
Adjuster
Birmingham, AL
Description:
Our Birmingham, Alabama office is seeking a Worker's Comp. Adjuster to provide technical support, claim services and products for customers. Will ensure that production and quality control standards set by the company are met on a daily basis. Responsible for monitoring the assigned claim files and ensure that service standards and quality control standards set by the company are met.
Experience:
Candidate must have a minimum of five years experience handling Alabama claims and be licensed in Alabama or has the Alabama required CEU's.
Case Manager
Louisville, KY
Description:
Seeking a case manager to provide medical and vocational assistance and coordination services to assist injured workers in reaching maximum medical improvement and return to work. The case manager facilitates communication between all parties including the injured worker, the adjuster, the employer, treating physician(s) and ancillary providers to assist the injured worker in obtaining prompt and appropriate medical treatment. The case manager assesses rehabilitation needs and makes appropriate recommendations. The ultimate goal is for the injured worker to recover and return to work as soon as is medically appropriate. The case manager facilitates any temporary or permanent job modifications necessary to allow the injured worker to return to work within the applicable physical restrictions assigned by the doctor. The exact role the case manager plays will vary with the injury management model used by each customer. The responsibilities on each case may vary.
Experience:
Candidate must currently have nursing license, bachelor and/or master’s degree in a related field, CPM, and two or more years workers compensation case management experience.
Utilization Review Nurse
Austin, TX
Description:
Our Austin, TX office is seeking a Utilization Review Nurse to perform case maintenance and review-related activities for client companies in accordance with procedures and guidelines established by the state of jurisdiction and Forté, Inc. Job responsibilities include collecting medical information from providers, summarizing and entering information into the nurses notes, requesting additional medical information from the provider and adjuster as needed, and responsibility for QA of non-clinical staff.
Experience:
Must be an LVN in the state of Texas, two or more years clinical nursing experience with utilization review experience preferred, and must possess knowledge of medical terminology, medical records, and appropriate medical coding systems.
Vice President of Business Development
Dublin, OH
Description:
Seeking a Vice President of Business Development to be responsible for sales of State Fund and Self Insured business in Ohio. This position will work with Marketing Department to respond to all Requests for Proposals, ensuring that all responses are accurate and time. Candidate will sell both group rating and non-group prospects as part of the State Fund Sales. National Product sales will also be expected.
Job responsibilities include:
• Ability to excel in professional environment
• Flexibility in performance of job duties as assigned
• Excellent computer skills
• Excellent time management skills
• Willing and able to learn new products
• Perform multiple tasks in a fast paced environment and perform under pressure
• Excellent communication skills
• Ability to anticipate and resolve problems
• Ability to perform independently
Experience:
The successful candidate will have a minimum of 3 years Agency or Company experience, possess a State Property and Casualty license, and have prior Supervisory and management experience.
Adjuster III
Anchorage, AK
Description:
We are currently seeking a qualified candidate to provide technical support, claim services and products for customers. Will ensure that production and quality control standards set by the company are met on a daily basis. Responsible for monitoring the assigned claim files and ensure that service standards and quality control standards set by the company are met. Perform all aspects of the job in an accurate and highly motivated fashion.
Experience:
Experience Required - High School Diploma or equivalent required. College degree preferred. A minimum of 5-7 years experience in workers' compensation or general liability field in a claims department or related risk management position is preferred. Must have technical and operational knowledge of the legislation, regulation, and compliance requirements of the industry. Technical knowledge of medical terminology, procedures, systems and their impact on claim handling is required. An ability to interface with attorneys, hearing board members, state regulatory agencies, and customers is an important part of this job. Must also be able to interpret state and federal law in addition to contracts and policies. Able to maintain patience and professional demeanor working with difficult or sensitive situations and people. Consistent attention to detail and data resolution. Communicate effectively and professionally in writing, by telephone, or in person. Communication effectiveness is demonstrated by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be able to foster and maintain positive internal and external customer service relationships. Must be able to be depended upon to plan and organize work effectively and ensure its completion. Must be able to demonstrate initiative, strives to continually improve processes and relationships. Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills. Must be a team player willing to accept and promote organizational goals and function with minimal supervision. The ability to organize and manage multiple priorities. Excellent customer service skills. Expected to represent the organization professionally at all times.