Avizent’s national services for self-insured employers feature flexible programs designed to meet each employer’s specific needs for third-party claims administration.
Self-Insured and Insured Groups
Our claims experts will aggressively manage claims on your behalf to ensure you pay no more than you have to for workers’ compensation claims. We provide you with the following services and standards:
- Investigation is initiated on claims within 24 hours, using three-point contact
- A diary is created on all active, litigated claims within five days of the initial report
- We ensure adjudication of medical fee bills within 10 days, and a three day standard when establishing reserves
- We will assist with the preparation and submission of state reports
- Case management is provided as appropriate for complex and catastrophic cases
- We can assist with recovery from appropriate third parties, such as excess insurance carriers and subrogation
- All active and open claims are reviewed quarterly
- We will pursue settlement and/or closure of claims
Group Programs
Many states allow employers to band together to enjoy lower workers’ compensation premiums and maintain greater control over their programs. Avizent is a national leader in creating self-insured, state-funded and retrospectively rated groups that maximize savings for group members.
Group program services include:
- Surveys of potential group members to measure interest in participating
- Feasibility studies to determine program viability and potential savings
- Promotional efforts to market the group program to prospects
- Assistance with purchase of additional services, such as excess coverage, through agents or brokers
- Assistance with state application process
- Administration of the program on the group’s behalf