Ohio
Avizent is a national risk management provider, managing claims for thousands of Ohio State Fund employers. Our claims professionals have the experience and the skills to help you reduce and control your claim costs.
We are committed to providing an unsurpassed level of attention and personal service that exceeds our clients’ expectations. Our high-quality, hands-on service consistently brings 95% of our clients back year after year.
Claims Management
Put our team of experts to work on your claims. Avizent’s claims professionals are well-versed in the workers’ compensation laws affecting Ohio employers. Our team includes an Account Executive, Claims Supervisor, Claims Representative, Settlement Advisor, Handicap Coordinator, Rating Analyst and Litigation Coordinator. Avizent’s State Fund associates average 14 years of experience in the industry, and 11 years of service to our company, demonstrating a strong commitment to the workers’ compensation industry.
Avizent incorporates a two-tier quality assurance process. Our State Fund department provides monthly audits and we also perform biannual audits on a corporate level, ensuring we exceed quality standards and expectations regarding the management of your claims.
In addition, our unique, innovative claims management software system takes in and analyzes state-issued data, enabling us to proactively manage your claims and to create customized reports, providing detailed risk management and financial analysis.
Expert Partners
In addition to our own workers’ compensation experts, we have an extended network of professional partners to assist with your claims, including physicians, nurses, attorneys, private investigators and loss control specialists.
Our staff will also work hand-in-hand with your managed care organization to coordinate transitional work, rehabilitation and return-to-work programs.
Client Education
To assist your management team, we offer on-site training in accident investigation and claims management procedures. Each year, we offer a series of client seminars statewide to keep you up-to-date with changing workers’ compensation practices. Our client newsletter, Advisor, also provides quarterly electronic news and information you can use.
Associate Education
Avizent’s associates are well-educated on the latest workers’ compensation industry knowledge and state-specific information, as well as customer service best practices. We provide ongoing learning and development opportunities to Ohio staff through our full-time trainer, who administers nationally recognized self-study programs to help associates earn professional designations including:
- Associate in Insurance Services (AIS)
- Certificate in General Insurance (INS)
- Associate in Claims (AIC)
- Associate in Risk Management (ARM)
These programs help enhance our associates’ expert knowledge of claims and risk management issues so they can best meet clients’ needs.
Cost Containment Planning
We will review your account annually to determine your eligibility for alternative programs to maximize your savings opportunities. Alternative programs include:
- Group Rating
- Self Insurance
- Individual and Group Retrospective Rating Program
- Drug-Free Safety Program
- $15,000 Medical-Only Program
- One Claim Program
- Safety Council Incentive Program
- 100% EM Cap Program